Touchstone Energy Cooperatives continue to set the benchmark for electric industry service. In a recent survey by the American Customer Satisfaction Index, Touchstone Energy Cooperatives nailed a high score of 80 for customer satisfaction. That’s eight points above the electric utility industry average of 72.

It’s a tradition that dates back to the 1930s, when nine out of 10 homes in rural America were without electricity. Light came to these homes after the Rural Electrification Administration helped fund cooperatives, and 99 percent of our country’s farms, homes and businesses have been electrified.

Now, more than 600 Touchstone Energy Cooperatives in 45 states are delivering energy to approximately 17 million customers every day. The fact that we are locally owned, responsive to our member-owners and committed to providing quality service continues to pay off in customer satisfaction.

Touchstone Energy Cooperatives are also at the forefront of humanitarian efforts to foster rural electric power systems and encourage related economic development overseas. Our mission has always been to provide people with a better quality of life. It’s all about “The Power of Human Connections.”