Accountability is one of our core values, and we don’t just give it lip service.

The fact that EKPC is locally owned and committed to providing quality service continues to keep us accountable. Our employees – including all of our top managers -- live in the area and can quickly be reached to handle your questions and address problems.

The Kentucky Public Service Commission (PSC) and the federal Rural Utilities Service (RUS) both closely monitor the activities of Touchstone co-ops. They provide information to the public about your co-op – everything from consumer complaints to the results of an extensive annual audit.  

In addition to the PSC’s annual audit, RUS does an audit when we apply for a loan. We have to provide documents attesting to our credit-worthiness. We also report to the federal Energy Information Administration (EIA), part of the U.S. Department of Energy.

Because our members are owners and sit on our Board, you also help keep us accountable. We are a not-for-profit organization, which means that unlike an investor-owned company, our motivation is not to make money. We exist for people, not for profit. We don’t need to meet target earnings requirements. There’s no temptation to inflate the bottom line to make shareholders happy.